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Twitter for Android is getting its own emoji

Twitter’s Android app looks a little different for many today: the platform now uses its own “Twemoji” emoji set rather than system emoji. The update will have the most effect for users on older Android versions, which lack some newer emoji. This is because users with lder versions of Android see little boxes with an… Read More »

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Twitter will hide tweets from annoying trolls

Twitter announced Tuesday that it will begin to hide all tweets from some accounts in conversations and search results. The goal is to identify and filter trolls and harmful users, based not on any specific tweet, but on how they use the social network holistically. Those tweets will still be available on Twitter, but users… Read More »

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Twitter writes off $70 million SoundCloud investment

Twitter has written off a $70 million investment it made in SoundCloud, the music streaming service. Twitter put the money into SoundCloud in in 2016, via its Twitter Ventures unit, in a deal that valued the company at $700 million. Now Twitter, via its 2017 annual report, says it has written off $66.4 million it… Read More »

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Twitter’s CEO downplays chatter about possible acquisition

Twitter Inc Chief Executive Jack Dorsey said on Tuesday that he saw value in the social media network remaining an independent company, downplaying recent speculation by analysts that it could be an acquisition target. “I’ve always thought that there’s a lot of strength to our independence. We can work on every device. We can work… Read More »

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The Rise of Social Media Customer Care

Customer care is an integral part of every business’s success. Customer service is a way of building a better relationship with your customers, thus increasing the opportunities for a positive impact on sales and customer loyalty. Social media has not only emerged as a platform for marketing and advertising, but it is also a great… Read More »

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