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Facebook Shuffles Execs, creates mysterious blockchain division

Facebook is launching its own blockchain division as part of a broader reorganization of its executive lineup The experimental blockchain group will be led by David Marcus, the executive most recently in charge of Facebook’s Messenger group. Marcus sits on the board of directors of Coinbase, an exchange for cryptocurrency (which uses the blockchain as… Read More »

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Facebook begins the rollout of its downvote button

Facebook took a leaf out of Reddit’s book and began testing upvote and downvote buttons for comments.  While the trial was carried out in the US, Facebook is now rolling out the new tool to more users. Going by tweets posted since the start of its rollout over the weekend, it appears that most of… Read More »

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Facebook launches Sh1bn community leader awards

Facebook launched a community leadership program on Friday that will award $10 million  in total to more than 100 people who have successfully built groups on the social network as part of its push to create “meaningful” interactions. The initiative, announced at a Facebook Communities Summit in London, will give five people with a track… Read More »

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Facebook is testing a downvote feature

Facebook is testing out a new feature that lets users downvote comments – which could herald one of the biggest overhauls in years to the social network. In a series of tweets, tech reporter Taylor Lorenz posted pictures of her Facebook feed showing the option to “downvote” comments, alongside the Like and Reply buttons. Multiple… Read More »

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The Rise of Social Media Customer Care

Customer care is an integral part of every business’s success. Customer service is a way of building a better relationship with your customers, thus increasing the opportunities for a positive impact on sales and customer loyalty. Social media has not only emerged as a platform for marketing and advertising, but it is also a great… Read More »

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