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Twitter’s CEO downplays chatter about possible acquisition

Twitter Inc Chief Executive Jack Dorsey said on Tuesday that he saw value in the social media network remaining an independent company, downplaying recent speculation by analysts that it could be an acquisition target. “I’ve always thought that there’s a lot of strength to our independence. We can work on every device. We can work… Read More »

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Snapchat new update attracts outrage

Last week Snapchat rolled out its biggest redesign since the app launched in 2011.  The recent update drastically changed the way the app is set up, and also changed the way that users interact with the app and service. People are not happy. The update split the app into two major sections: friend content to… Read More »

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Facebook launches Sh1bn community leader awards

Facebook launched a community leadership program on Friday that will award $10 million  in total to more than 100 people who have successfully built groups on the social network as part of its push to create “meaningful” interactions. The initiative, announced at a Facebook Communities Summit in London, will give five people with a track… Read More »

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Facebook is testing a downvote feature

Facebook is testing out a new feature that lets users downvote comments – which could herald one of the biggest overhauls in years to the social network. In a series of tweets, tech reporter Taylor Lorenz posted pictures of her Facebook feed showing the option to “downvote” comments, alongside the Like and Reply buttons. Multiple… Read More »

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The Rise of Social Media Customer Care

Customer care is an integral part of every business’s success. Customer service is a way of building a better relationship with your customers, thus increasing the opportunities for a positive impact on sales and customer loyalty. Social media has not only emerged as a platform for marketing and advertising, but it is also a great… Read More »

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Twitter users join 24hr boycott to protest online harassment

A number of Twitter users are joining in a 24 hour boycott of the platform today, organized around the hashtag #WomenBoycottTwitter, to draw attention to online harassment on social media, including how women’s voices are silenced by bullying and abuse. The boycott follows the temporary suspension of actress Rose McGowan’s Twitter account earlier this week… Read More »

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