On Thursday, Multinational software giant Adobe confirmed that information related to 2.9 million of its customers was stolen from it during a “sophisticated” hack.
Details of the attacks were posted on the company’s blog by chief security officer Brad Arkin.
“Our investigation currently indicates that the attackers accessed Adobe customer IDs and encrypted passwords on our systems,” wrote Arkin.
The attackers are believed to have stolen information on 2.9 million Adobe account holders. That data includes customer names, encrypted credit and debit card numbers, expiration dates, and other customer order information. Adobe does not believe that decrypted credit or debit card numbers were removed from the network.
As well as user information the hackers also targeted the company’s products, with Arkin stating that Adobe was “investigating the illegal access to source code of numerous Adobe products”.
Adobe has contacted federal law enforcement for help in the investigation and is resetting passwords for affected accounts in order to prevent further unauthorized access. Owners of affected Adobe ID accounts will receive an email notification from Adobe with information on how to change their passwords.
The company also recommends that account holders affected by the attack change their passwords on any website where they may have signed up with the same login credentials.
On its end, Adobe has spread news of the breach to banks that process its payments, and is coordinating with payment card companies and card-issuing institutions to help protect customers’ accounts. In addition, the company is extending a free one-year credit monitoring membership to those customers whose information was compromised.