Safaricom business wins top industry award for maternal health platform

Business, the enterprise business arm of Kenya’s leading integrated communications service provider Safaricom and the largest internet service and enterprise solutions provider in Kenya with revenues over Sh10 billion and market share of 35 per cent serving over 15,000 large, medium and small businesses, won top honours at the 3rd CIO Awards held in Kigali, Rwanda on July 12, 2013 for a mobile-based platform designed to improve maternal and child health care.

Safaricom Business won the pole position in the telecommunications sector for its Kenya Integrated Mobile Maternal, Newborn & Child Health Information Platform (KIMMNCHIP Initiative), which was launched in August 2011 to help reduce infant and maternal mortality rate.  Government statistics indicate that mobile penetration in Kenya is over 75%, making it a perfect fit for the development of solutions to address challenges such as those in maternal health care services.

The platform provides an advisory service to expectant women who register and provide their due date. It then goes further to provide them access to call-in advisory hotlines and information databases for maternal newborn child healthcare issues for free.

“This communication company has gone beyond its communication sector mandate and developed products that impact positively on society. This initiative offers pregnant women in Kenya more choice, control and care during their pregnancy, and improved medical care for them and their babies during and after delivery. The project allows mothers to use feature phones to receive ‘push’ SMS”, said the panel of judges during the awards ceremony.

The panel which comprised of: David Ndung’u, a seasoned business and IT professional and CEO of Voala Digital, Edwin Moindi, an IT security expert at PwC, and Alex Waita, a former Chief Information Officer at Kenya School of Law and Lecturer JKUAT noted that the KIMMNCHIP platform is also timely given that there are far too few medical care providers in local hospitals.

Acknowledging the award, the General Manager of Safaricom Business, Sylvia Mulinge said the KIMMNCHIP platform is one of the initiatives through which Safaricom is able to implement the telecommunication firm’s overall goal, to Transform Lives.

“We are very honoured to be receiving the recognition for the KIMMNCHIP platform. We are still in the process of developing it to make more robust so that it can offer end-to-end solutions for all maternal healthcare issues. Among the new features we intend to add, is one that links the expectant women to transport to the nearest hospital”, she added.

Ms. Mulinge added that the KIMMNCHIP platform integrates information from various medical databases, and stores it in the Safaricom Cloud from where it is easily retrieved by the users, who also include community health workers.


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