Undisclosed Glitch Disrupts Google Mail for Two Hours


Google’s popular G-mail and five other services were experiencing intermittent outages on Wednesday morning, blocking access for some users.

Gmail, which has over 425 million users worldwide, started affecting some people worldwide around 8 a.m. ET. The disruptions lasted for about two hours.

The Mountain View, Calif.-based tech giant known for its namesake search engine and apps says the issue affected a “significant subset of users,” or about 0.0007% of its Google Mail user base.

Other services affected included Google Drive, Google Documents, Google Spreadsheets and Google Presentations, with the apps status dashboard indicating  “service disruptions”.

There was no explanation for the outage, but Google said “We apologize for the inconvenience and thank you for your patience and continued support.”

“Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.”

“Our team is continuing to investigate this issue,” Google said on its App Status Dashboard. “Thank you for your patience.”

The Silicon Valley Company said it will report the root cause of the issue when its teams have completed their investigation.

Cloud-based computing services — in which email, documents and other data from many different sources are filed and accessed from a single shared server via the Internet — is growing.

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